Spa outfit
We ask that you come to the spa in a spa-only bathrobe, bathing suit and flip-flops (if you don't have one, reusable flip flops are on sale at the spa reception). As a reminder, men's swim shorts are excluded (only swimwear specific for swimming pools acceptable: boxers or lycra swimsuits).
Punctuality
We ask you to come to the Spa reception 10 min before the treatment (a shower is compulsory in the wellness area before any treatment). In the event of a delay, the treatment may unfortunately be shortened or modified upon your arrival. Any delay not reported may result in the cancellation of the treatment and will be charged at 100% of its value.
Rules
Payments by credit card, cashon site are accepted. We accept payment by ANCV checks up to €200.
Cancel
Any cancellation less than 24 hours before the appointment will incur a cancellation fee. Any treatment canceled between 24 and 12 hours before the previously fixed appointment will be charged 50% of its value. Any treatment canceled less than 12 hours before the previously scheduled appointment will be charged 75% of its value.
We are not able to perform massages on minors without a handwritten medical release signed by the parents. We perform massages for future mothers, from the fourth month of pregnancy with medical certificate. We ask that you inform us of any health problem (under treatment, allergies, asthma, etc.) when making an appointment.
Hygiene measures
All treatments (except facials) are performed with the wearing a mask for host and practitioner. The cabin is disinfected between each treatment. Compulsory shower in the wellness area before each treatment.
Children & Teens
Our massages can be offered to children and adolescents.
Personal effects
We decline all responsibility in the event of theft within the Spa.